At Woodensure, we value the trust our customers place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this policy.
Woodensure products are sold only through our official website and verified channels under the Woodensure domain.
Any other website, marketplace listing, or social media page claiming to sell Woodensure products without authorization may be fraudulent.
Woodensure will not be responsible for purchases made outside our official channels. Customers are advised to verify website authenticity before sharing personal or payment information.
Please note:
Images displayed on our website are for design reference purposes.
Since our furniture is made from natural wood, each slab has unique grains, textures, and patterns.
Epoxy resin color may vary slightly depending on thickness, quantity, lighting conditions, and finishing processes.
These variations are natural characteristics and add to the uniqueness of each product.
When you interact with our website, we may collect certain personal information including:
Name
Phone number
Email address
Billing and shipping address
Payment details (processed securely through payment gateways)
Order history
IP address and browser information
This information is collected when you:
Place an order
Create an account
Contact our support team
Subscribe to newsletters
Browse our website
We use your information for the following purposes:
Processing and fulfilling orders
Managing payments and deliveries
Providing customer support
Sending order confirmations and updates
Improving our website, products, and services
Marketing communication (only with your consent)
Fraud detection and prevention
Compliance with legal obligations
When you provide personal information to complete a transaction, verify your payment, arrange delivery, or request a return, you consent to our collection and use of that information for the stated purpose.
For marketing communications such as product updates, offers, or newsletters, we will either:
Request your explicit consent, or
Provide an option to opt out.
You may withdraw your consent at any time by contacting us at:
Upon request, we will stop using your information for marketing or non-essential purposes.
We use secure third-party payment gateways such as Razorpay to process online payments.
Woodensure does not store credit or debit card information.
All transactions follow PCI-DSS security standards.
Payment data is encrypted and processed through secure servers.
We may share limited information with trusted third-party service providers to help operate our business. These may include:
Payment gateways
Shipping and logistics partners
Marketing service providers
Website analytics platforms
These providers collect and use information only to the extent necessary to perform their services.
If you leave our website or interact with external links, their privacy policies will apply, and Woodensure is not responsible for their practices.
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
Maintain session data
Remember preferences
Analyze website traffic
Improve website performance
Cookies do not personally identify users on other websites.
You can disable cookies through your browser settings if preferred.
We follow industry-standard security practices to protect your personal data from:
Unauthorized access
Data misuse
Loss or alteration
Access to sensitive information is restricted only to authorized personnel who require it to perform business operations.
We may disclose your personal information if:
Required by law
Requested by government authorities
Necessary to enforce our Terms & Conditions
Required to prevent fraud or security threats
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communication
Restrict or object to certain data processing
To exercise these rights, please contact us at:
By using this website, you confirm that you are at least the age of majority in your jurisdiction or are using the website under the supervision of a parent or guardian.
Woodensure reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices or legal requirements.
Any updates will be published on this page, and customers are encouraged to review this policy periodically.
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us:
Woodensure Customer Support
Email: [email protected]
Phone / WhatsApp: +91-9358676060
Address:
B-171, Road No.12
Madri Industrial Area
Udaipur, Rajasthan – 313001
India